Merchandising Operations Specialist
Position Overview:
Here at OOFOS, we live to make people feel good. We are the leading brand in a category we pioneered over 14 years ago that is vastly growing - recovery footwear. We did this by launching a proprietary foam technology that is scientifically proven to make people feel good in our footwear. This technology is OOfoam™.
The Merchandising Operations Specialist supports and strengthens the merchandising function through precise product data management, operational excellence, and informed assortment building. This role ensures that every SKU is accurately built, tracked, and communicated cross-functionally while contributing to seasonal line architecture, product strategies, and channel assortments.
The ideal candidate brings 3–5 years of merchandising experience, strong knowledge of retail math and merchandising fundamentals, and a detail-driven, process-oriented work style well suited for a fast-paced brand.
Key Responsibilities:
Product & Data Management
- Own SKU creation, product hierarchy building, and attribute coding within merchandising, PLM-like tools, and ERP systems.
- Maintain and audit product setup throughout the lifecycle to ensure 100% accuracy across internal tools and downstream systems.
- Manage seasonal updates, item status changes, and data cleanup.
- Sample management: ordering samples for our sales team, marketing team and international team on a seasonal basis. Manage sample product storage flow in HQ and offsite.
- 3rd party photography studio management – ordering, timing, and labeling of new products
Merchandising Operations
- Support development of seasonal product line frameworks, including SKU efficiency planning, carryover logic, style/color architecture, and segmentation by channel.
- Assist in building assortments for wholesale and DTC using sales data, productivity metrics, and merchandising principles.
- Build and maintain merchandising tools including line plans, line sheets, sell-in assets, and seasonal internal documents.
- Track and manage seasonal calendars, deliverables, and cross-functional milestones.
- Utilize and maintain the New Item Status Tracker (serving as our PLM) to ensure product data is updated, consistent, and reliable.
Analysis & Insights
- Apply retail math to assess SKU performance, margin, productivity, and assortment efficiency.
- Strong command of key retail and digital metrics such as sell-through, margin, full price realization, weeks of supply, repeat rates, and productivity KPIs.
- Partner with Planning to gather selling reads and seasonal insights that inform future assortment decisions.
Cross-Functional Collaboration
- Serve as the merchandising point person for product data accuracy and line information.
- Collaborate with Product, Planning, Sales Ops, Marketing, OSP (Label Production), and Operations to ensure smooth product setup through go-to-market.
- Support communication of product information to external wholesale partners through tools such as Envoy B2B.
Requirements:
- Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).
- 3–5 years of experience in merchandising, merchandise operations, planning, or related consumer product categories (footwear/apparel preferred).
- Strong understanding of merchandising fundamentals, including assortment development, retail math, seasonal planning, and SKU optimization.
- High proficiency in Excel/Sheets (pivot tables, VLOOKUP/XLOOKUP, data validation, complex formulas).
- Familiarity with NetSuite, New Item Status Tracker, OSP (Label Production), and Envoy B2B are strong pluses.
- Exceptional attention to detail; comfortable owning and managing large volumes of product information.
- Proactive self-starter with excellent organization and follow-through.
- Clear communicator and effective collaborator across teams.
Leadership/Cultural Requirements:
- Cultural fit is crucial – Strong desire to make people feel good and live our brand ethos is a must.
- A “team first” attitude, collaborative mindset and openness to feedback is a must.
- Contribute to a positive, can-do attitude.
- Enthusiasm for organization, clear structure, and impeccably maintained product data.
- Energized by connecting product strategy, sales insights, and operational execution.
- Demonstrates initiative, anticipates issues, and thrives in a dynamic, fast-moving environment.
- Brings a strong balance of analytical rigor and merchandising intuition.
